1. How long does it take to get my order?
Your order will be shipped from Los Angeles, CA. All orders are shipped via USPS First Class Mail, which has a shipping time of 1-3 days.
2. When will I get my tracking number?
You'll receive a shipping confirmation email within 48 hours after you initial order time. Even though your order may ship one day after your order it sometimes can take another 24 hours for USPS and/or other shippers to give us a live tracking number so that we can update our system and send you the shipping confirmation email with your tracking number.
4. How can I check the status and tracking of my order?
You can track your order using your Order ID and Email used to complete your order here: Track Order.
5. What form of payments are accepted?
We accept all major credit cards, Google Pay, Amazon Pay and PayPal.
6. Where do you ship?
We ship within the continental US, US territories, Alaska and Hawaii. Currently, we do not ship to APO/FPO/DPO addresses.
7. What do you charge for shipping and handling?
We offer free shipping on orders over $25 and real time shipping rates via USPS for orders under $25, which is typically between $3-$4.
8. How can I get the latest products offered?
Subscribe to our weekly newsletter!
10. How do I return or exchange an item I purchased?
Simply contact us here and one of our team members will help you with your return or product exchange.
11. Will I be charged sales tax?
We are required by law to collect sales or other applicable taxes, based on the order’s shipping address. Stanley Pop follows state guidelines for determining taxes. The tax amount displayed during the checkout process is an estimate and is labeled accordingly.
12. How do I return my product?
Please send us a message on the contact us page, with your order number and any relevant details and we will respond with return instructions.